FAQ

Do all Sonnox plug-in licences need an iLok?
All Sonnox plug-ins require external authorisation for security during use. We use the iLok authorisation system to authenticate the software licences you p...
Wed, 10 Jan, 2018 at 11:13 AM
I've just upgraded. Can I continue to use my old iLok1?
No. Sonnox G5 licences must be held on a second-generation (iLok2) or third-generation (iLok3) USB device. If you have upgraded and are still using...
Thu, 25 May, 2017 at 2:02 PM
Which locations can I use for my Sonnox licence?
iLok2 or iLok3 device The most reliable form of authorisation, an iLok is a device which plugs into a USB port on your machine. It doesn't require an ...
Tue, 8 May, 2018 at 4:37 PM
How do I move my licences onto a different iLok device?
Using your iLok Licence Manager, you can move licences between different iLok devices. This service is free of charge, if both of the iLok's are regist...
Wed, 10 Jan, 2018 at 11:07 AM
My iLok is lost/broken/stolen - how do I get my licences back?
If your iLok has been lost, stolen or broken, the first thing to do is submit an RMA at www.ilok.com. You'll be taken through an explanation of the...
Thu, 3 May, 2018 at 11:30 AM
Authorising your Toolbox plug-ins
The new Toolbox range of plug-ins come with two concurrent activations for each product license you purchase. This allows you to activate one to a desktop p...
Fri, 19 Jan, 2018 at 2:37 PM
Do Sonnox plug-ins work with iLok3 devices?
Yes! Sonnox plug-ins are fully compatible with the new iLok3 devices.
Thu, 25 May, 2017 at 2:02 PM