Transferring Your Sonnox Licence to Another iLok Account – Rules, Fees, and Process

Modified on Wed, 30 Jul at 3:39 PM

Sonnox licences can be transferred (sold or given) to another iLok account, provided they meet certain eligibility criteria.

This guide explains:

  • Which licences can be transferred.

  • Transfer costs for both the seller and the buyer.

  • How to request and complete a transfer.

  • What happens after the transfer is initiated.

Note: iLok requires that your account and licences are at least 90 days old before they can be transferred. This is a fraud‑prevention measure.


Prerequisites

  • A valid iLok account with the licence(s) you wish to transfer.

  • Licence(s) must meet the eligibility rules below.

  • Access to iLok License Manager (download here).


Eligibility Rules

Sonnox licences can be transferred if:

  • They are full licences.

  • They were purchased more than 90 days ago.

  • If purchased with a bulk discount, all licences from that discount purchase must be transferred together to the same iLok account.

Sonnox licences cannot be transferred if:

  • They are NFR (Not for Resale) licences.

  • They were purchased with an Educational discount.

  • They are part of the Live Bundle for VENUE — these remain locked to the original account.


Transfer Costs

For the Seller (current licence owner)

  • iLok charges a $25 USD fee per licence.

  • If transferring two or more licences at the same time to the same account, the fee is capped at $50 USD.

For the Buyer (new licence owner)

  • Must re‑register the plug‑in in their own name.

  • This ensures they can manage their licence and access Sonnox Support in the future.


Step‑by‑Step Solution

1. Create the Transfer in iLok License Manager

  1. Sign in to iLok License Manager.

  2. Right‑click the licence you want to transfer → Transfer Licence.

  3. Enter the iLok User ID of the person receiving the licence.

  4. Double‑check the details — transfers cannot be undone once processed.

  5. Proceed to payment and pay the applicable transfer fee.


2. Sonnox Transfer Review

  • Sonnox Support will check that your licence is eligible for transfer.

  • If eligible, we will contact you with re‑registration instructions for the recipient.


3. Buyer Re‑registration

  • The buyer must complete re‑registration with Sonnox using the details we provide.

  • This step links the licence to the new owner for support purposes.


4. Final Approval

  • Once re‑registration is complete, Sonnox will approve the transfer.

  • The licence is now officially owned by the new account.

Note: If re‑registration takes place over a weekend or holiday, please allow extra time for approval.


Troubleshooting / Alternative Fixes

  • Licence not showing as transferable – Make sure it’s over 90 days old and meets all eligibility rules.

  • Wrong iLok ID entered – Contact Sonnox Support immediately before proceeding; once the transfer is processed, it cannot be undone.

  • Need to transfer to multiple accounts – You must process separate transfers for each account.


FAQ / Common Questions

Q: Can I transfer a plug‑in bought with an Educational discount?
A: No. Educational licences are non‑transferable.

Q: Can I transfer only part of a bundle?
A: No. Bundles must be transferred in full.

Q: Can Sonnox transfer the licence for me?
A: No. All transfers must be initiated in iLok License Manager by the current licence owner.


Related Articles / Links




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