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Knowledge base
Getting Started
Quick Start Guide
4
1. Register your plug-in
2. Activate your licence
3. How to install your plug-ins
4. Using your new plug-in
Before Buying
6
What's an iLok and why do I need one?
Do I need Native, HDX or SoundGrid?
Student discounts
How to get a demo or trial
Can I get the Gobbler subscription bundle?
See all 6 articles
iLok and Authorisation
FAQ
7
Do all Sonnox plug-in licences need an iLok?
I've just upgraded. Can I continue to use my old iLok1?
Which locations can I use for my Sonnox licence?
How do I move my licences onto a different iLok device?
My iLok is lost/broken/stolen - how do I get my licences back?
See all 7 articles
Error Messages
6
iLok Critical Update - "Authorisation Exception"
You do not have any licences in your account, or none of them have Activations
Plug-ins could not be authorised / iLok not recognised
Authorization Wire Exception
User privileges insufficient to start a low-level driver
See all 6 articles
Sales and Upgrades
Upgrades
6
How do I upgrade my plug-in to the latest version?
How do I add the GML option for my Oxford EQ?
How do I add SoundGrid compatibility to my plug-ins?
I need to upgrade to G5 - will I lose my old licence?
Upgrading PowerCore plug-ins
See all 6 articles
Sales
2
What is multi-pick discount?
When will the next promo period be?
UAD (Universal Audio)
2
Can I get a discount on UAD Sonnox plug-ins?
Oxford Dynamic EQ for UAD
Licence Transfers
2
Can I sell my Sonnox licence?
Should I buy a second hand Sonnox plug-in?
Using Your Plug-Ins
FAQ
4
Using the Sonnox Toolbar to transfer your settings
Where can I find plug-in User Guides and Manuals?
Why aren't there more factory presets?
How do I uninstall Sonnox plug-ins?
Re-Scanning Plug-Ins
6
Why doesn't my plug-in show up in my DAW?
Re-scanning AAX plug-ins for Pro Tools
Re-scanning plug-ins in Cubase
Re-scanning AU plug-ins in Logic and Garageband
Re-scanning plug-ins in Ableton Live
See all 6 articles
Compatibility
8
Mojave compatibility
General Operating System Compatibility
External Sidechain in Ableton Live (Windows Only)
Sonnox support for WaveLab
Support for TC Electronic PowerCore plug-ins
See all 8 articles
Avid VENUE plug-ins
8
Do Sonnox plug-ins work with VENUE S3L and S6L systems?
Troubleshooting VENUE plug-ins (SC48, Profile, D-Show)
S3L/S6L : Presets missing from Sonnox Toolbar
Why aren't the Limiter 'v2' and Envolution available for S3L and S3L-X systems?
Installing Oxford plug-ins on Profile, D-Show (Venue 3) - PTH***G4 licence
See all 8 articles
Products
Oxford Range
5
Oxford Dynamic EQ Released for HDX
What's the difference between the Inflator and Limiter Enhance fader?
What's the difference between Oxford Limiter and the limiter built into Dynamics?
Introducing the Oxford Dynamic EQ
SuprEsser glitches in Logic
SoundGrid
3
SoundGrid 64 bit compatibility (eMotion LV1 v10 onwards)
What is Waves SoundGrid?
SoundGrid Known Issues
Toolbox Range
1
Latency in VoxDoubler
Pro-Codec and Codec Toolbox
7
Using Pro-Codec and Codec Toolbox in FL Studio
What's the difference between Codec Toolbox and Pro-Codec?
Why can't I use the MFiT codec on Windows?
Why isn't the MP3 codec available?
Why isn't the MP3-HD codec available anymore?
See all 7 articles