Sonnox Support
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Knowledge base
Getting Started
Before Buying
5
Do I need Native or HDX?
What is iLok?
How to get a demo or trial
Student discounts
Can I get the Gobbler student subscription bundle?
Compatibility
7
macOS 13 Ventura Compatibility
Apple Silicon / M1 Compatibility
General Operating System Compatibility
General DAW Compatibility
32bit DAW Compatibility on MacOS and Windows
View all 7
Quick Start Guide
4
1. Register your plug-in
2. Activate your licence
3. How to install your plug-ins
4. Using your new plug-in
iLok and Authorisation
iLok FAQ and Troubleshooting
9
Which locations can I use for my Sonnox licence?
How to use iLok Cloud authorisation
My iLok is lost/broken/stolen - how do I get my licences back?
Do all Sonnox plug-in licences need an iLok?
How many activations do I get for my plug-in licence?
View all 9
Error Messages
5
The software being activated does not allow activation to this location
You do not have any licences in your account, or none of them have Activations
User privileges insufficient to start a low-level driver
iLok Critical Update - "Authorisation Exception"
Software requires Interlok drivers
Using Your Plug-Ins
FAQ
7
Where can I find plug-in User Guides and Manuals?
Using the Sonnox Toolbar to transfer your settings
Why aren't there more factory presets?
How do I uninstall Sonnox plug-ins?
My DAW computer is offline, how do I install Sonnox plug-ins?
View all 7
Re-Scanning Plug-Ins
5
Re-scanning AAX plug-ins for Pro Tools
Re-scanning plug-ins in Cubase
Re-scanning AU plug-ins in Logic and Garageband
Re-scanning plug-ins in Ableton Live
Re-scanning plug-ins in Studio One
Avid VENUE plug-ins
7
Do Sonnox plug-ins work with VENUE S3L and S6L systems?
Installing Oxford plug-ins on S3L, S6L (Venue 4, 4.5, 5) - Sonnox Live Licence
Installing Oxford plug-ins on S3L, S6L (Venue 4, 4.5, 5) - HD-HDX Licence
Installing Oxford plug-ins on Profile, D-Show (Venue 3) - Sonnox Live Licence
Installing Oxford plug-ins on Profile, D-Show (Venue 3) - PTH***G4 licence
View all 7
Sales and Upgrades
Upgrades
4
How do I upgrade my plug-in to the latest version?
How do I add the GML option for my Oxford EQ?
I need to upgrade to G5 - will I lose my old licence?
Upgrading PowerCore plug-ins
Sales
1
What is multi-pick discount?
UAD (Universal Audio)
2
Can I get a discount on UAD Sonnox plug-ins?
Oxford Dynamic EQ for UAD
Licence Transfers
2
Can I sell my Sonnox licence?
Should I buy a second hand Sonnox plug-in?
Products
Oxford Range
5
Oxford Drum Gate FAQs
What's the difference between the Inflator and Limiter Enhance fader?
What's the difference between Oxford Limiter and the limiter built into Dynamics?
Oxford Dynamic EQ FAQs
SuprEsser glitches in Logic
SoundGrid
1
Sonnox and Waves SoundGrid
ListenHub
6
What plugins can I use in ListenHub’s FX Chain?
Basic ListenHub FAQs
What should I do if ListenHub fails to load on launch?
Why is there a difference in volume between ListenHub and other audio devices?
Can I use my AirPods with ListenHub?
View all 6
Pro-Codec and Codec Toolbox
3
Using Pro-Codec and Codec Toolbox in FL Studio
What's the difference between Codec Toolbox and Pro-Codec?
Why can't I use the MFiT codec on Windows?