Installing Oxford plug-ins on S3L, S6L (Venue 4, 4.5, 5) - HD-HDX Licence

Modified on Tue, 14 Nov, 2023 at 11:24 AM

Preparing your installer

S3L-X, S6L users - Download the most recent Windows 64-bit iLok drivers from https://www.ilok.com/#!license-manager

S3L users - Download the most recent Windows 32-bit iLok drivers from https://www.ilok.com/#!license-manager

Check the VENUE software version number shown at the bottom of the screen.

S3L - Version 4.1.x up to 4.4.x

S3L-X - Version 4.5.x up to 4.9.x

Download the HD-HDX Venue installer for your console from https://www.sonnox.com/support/venue-installers
Unzip "LicenseSupportInstallerWin_<version>.zip"
Unzip the HD-HDX Venue installer, retaining the entire folder structure
Copy the extracted contents to the top level of a USB drive as pictured

Switch VENUE system to CONFIG mode (double click the MODE button at the bottom right of the screen)
Go to the OPTIONS page and select the SYSTEM tab
CONTROL+Click the SHUTDOWN button and select Exit to Desktop
Insert your USB drive into the VENUE system

Copy the iLok LicenceSupportInstaller folder onto the Desktop
Run "Licence Support Win64.exe" (S3L users will run "Licence Support Win32.exe")
When the iLok drivers are installed, restart the VENUE system.

Back in the VENUE software, go to the OPTIONS page and select the Plug-Ins tab
Select your Sonnox plug-in(s) from the Plug-ins to Install page and click INSTALL
When all your plug-ins have been installed, insert your iLok and the plug-ins will be ready to use!

Cause - licence check failed

Solution - Ensure you have the correct licence on your iLok, and that the iLok dongle is connected to the VENUE system

Re-initialise the plug-in racks by:
- Restarting the system or
- go to OPTIONS, PLUG-INS
- Right click any of the installed plug-ins in the right-hand list and select 'Disable'
- Right click the plug-in again and select 'Enable'